Our items are shipped directly from our international partners to ensure premium quality and efficient delivery worldwide.

Global shipping usually takes between 7 to 20 business days, depending on your location and customs processing.

Clean with a soft brush or damp cloth, store in a dry place, and use shoe trees to maintain their shape.

Each pair is carefully designed and finished by expert artisans, combining modern techniques with traditional craftsmanship.

Please contact our support team with your order number and reason for return. Once approved, your refund will be processed within a few business days.

If your order arrives damaged or incorrect, reach out to us immediately. We’ll arrange a replacement or refund as soon as possible.